Radio Sur Sangam – Terms of Service
Effective Date: 20 July 2025

Welcome to Radio Sur Sangam, an online radio and community platform for music lovers and emerging artists. By accessing or using our website, mobile apps, or any related services (collectively, “Services”), you agree to these Terms of Service. Please read them carefully before using the platform.

1. Acceptance of Terms
By accessing Radio Sur Sangam, you agree to comply with these Terms, all applicable laws, and community guidelines. If you do not agree, you should not use our Services.
We reserve the right to suspend, terminate, or restrict access to any user who violates these terms, abuses our platform, or engages in harmful activities.

2. Allowed & Prohibited Content

Radio Sur Sangam is a friendly community for non‑professional singers and music enthusiasts.

✅ Allowed:

• Streaming & sharing legal music, voice recordings, and creative content

• Participating in singing contests & events respectfully

• Constructive feedback & healthy community engagement

❌ Strictly Prohibited:

• Child pornography, obscene or exploitative content

• Spam, fake profiles, mass mailing, or automated bots

• Harassment, hate speech, phishing pages, or fraudulent activities

• Hacking attempts, malicious code, viruses, or botnets

• Copyright infringement or pirated music uploads

Violations may result in immediate suspension or permanent account termination without prior notice.

3. Community & Support

• General support is available via email or ticket.

• We do not provide emergency support, live chat, or phone support for regular issues.

• Special technical or contest-related customization may involve additional charges.

• Webmaster/third-party coding issues beyond the platform’s core features are not covered.

4. User Accounts & Security

• You are responsible for keeping your account login credentials secure.

• Any activity under your account will be considered your responsibility.

• If you suspect unauthorized access, notify us immediately.

• We reserve the right to disable or delete accounts involved in suspicious or harmful activities.

5. Ownership & Copyright

• All platform features, branding, and curated content belong to Radio Sur Sangam.

• By submitting music or content, you grant us a non-exclusive license to broadcast it on the platform and showcase it in promotions or contests.

• You must own the necessary rights or permissions for any content you upload.

• We respect copyright and will remove any infringing material upon valid notification.

6. Warranty Disclaimer

Our Services are provided “as is,” without warranties of any kind.

• We do not guarantee uninterrupted streaming or error-free services.

• Browser, device, or third-party plugin compatibility cannot always be guaranteed.

• Backups are maintained periodically, but we are not liable for data loss.

7. Payments & Refund Policy

• Participation in premium contests, paid promotions, or featured events is non-refundable once processed.

• No credit or refund will be issued for account suspensions due to violations of these Terms.

• Fraudulent activities (e.g., chargebacks, stolen payment methods) will lead to permanent bans and may be reported to authorities.

8. Limitation of Liability

Under no circumstances shall Radio Sur Sangam or its operators be liable for:

• Direct, indirect, incidental, or consequential damages

• Loss of data, reputation, or earnings due to service interruptions

• User-generated content, community disputes, or third-party actions

You use this platform entirely at your own risk.

9. Modifications
We may update these Terms at any time to reflect new features, policies, or legal requirements. Continued use of the platform after updates implies your acceptance of the revised Terms.

10. Governing Law
These Terms are governed by applicable Indian laws and international internet usage guidelines. Any disputes shall be resolved under the jurisdiction of Prayagraj, India.

Contact Us
For any queries or concerns about these Terms of Service, you may contact us:

📞 Phone: +91 99563 93777
📧 Email: radiosangaminternational@gmail.com
🏢 Address: Retirement India Foundation, Aditi-52 Tashkand Marg, Civil Lines, Prayagraj – 211001

You may also reach out via our website contact form with your Name and Email.

By using Radio Sur Sangam, you acknowledge and accept these Terms of Service.